Crash Replacement
If you fall, high forces can act on your Skwerel® products and cause damage such as holes and cracks. With our Crash Replacement Program, we offer you a service where you can replace your damaged Skwerel® product at a reduced price.
You can simply exchange your damaged part for a new one and get a 50% discount on the purchase price. If your item is no longer available, you can choose an item from the same category. The offer is valid for the first owner within three years from the date of purchase.
You can simply exchange your damaged part for a new one and get a 50% discount on the purchase price. If your item is no longer available, you can choose an item from the same category. The offer is valid for the first owner within three years from the date of purchase.
How does crash replacement work?
Also simple:
- You send us an email to crash@skwerel.de with a photo and briefly describe your crash .
- As soon as you have confirmation from us, send* the affected item of clothing with proof of purchase to:
Skwerel Bikewear, Am Birnbach 5, 76831 Ilbesheim, Rhineland-Palatinate , Germany - As soon as we receive it, it will be examined and you will receive a discount code for your new order.
We reserve the right to suspend this service in individual cases, particularly if we determine that damage was caused intentionally or is insignificant.
*The shipping costs for this are paid by the rider :-)